Contact Us

We are here to help and to answer your questions about our premium CBD products. Please fill out our contact form and we’ll reply within 24 hours.

Need immediate assistance? Drop us an email or give us a call.

If you are a retailer or wholesaler and want to talk with us about partnering to distribute our products, please visit our partnering page to submit an inquiry.


+1 800-430-9074


800 Cooke Road | Nashville, NC 27856

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Customer Service

Contact Our Customer Service Team

Questions about our products? Want to know more about how to partner with us? Give us a call!

Call: (800) 430-9074

Frequently Asked Questions

How can I place an order for Asterra Labs’ CBD products?

Retail and direct to consumer orders are not yet available, as we have not yet launched our first wave of products. We anticipate having product available for purchase at the retail level by mid-2020, with direct orders available to consumers through our website to follow.

Join our mailing list to stay up to date on product availability.

Will Asterra’s CBD products get me high?

No CBD products, whether from Asterra Labs or another lab, will get you high. CBD has no psychoactive effect and contains no THC, so it will not induce a high.

Where can I buy Asterra Labs’ CBD products?

We’re actively seeking partners at the wholesale and retail level to carry our products. Join our mailing list to stay up to date on product availability.

I own a dispensary. How can I carry your products?

Visit our partnering page and submit through the contact form. We’ll be in touch with you to answer questions and talk about how you can become a distributor of our high-quality CBD products.

Will I fail a drug test if I take CBD?

We formulate our CBD to be pure, containing no THC. CBD is not a controlled substance, has no psychoactive effect, and should not affect drug screenings.

What tests do you run on your products?

Our third-party testing is extensive. Learn more about what we test for and, more importantly, why we test, here.